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51问:你的私人生活是否存在对你的职业造成影响的问题??
答:我总是很注意把自己的私人生活与职业生活分开。我认为在给病人治病时,重要的是保持客观。一个临床医生应该能够控制自己的感情而不带偏见地给病人看病。假如你把个人的问题或感受发泄到病人的身上,那只能对病人造成伤害。这个问题对于在医疗服务领域工作的人尤为重要。面试官想知道作为一个独立个体,你是如何完善你的人格的。假如你有不能克服的个人问题,这些问题就会影响你和你病人的关系,也有可能影响你对病人的诊断,同时影响你的治疗方案和治疗建议。使面试官深信你能把私人的感受和职业行为分开来。例如,假如你不能积极处理好危急关头的事情,你就不可能真正帮助你的病人面对创伤问题,因为那会引发你太多个人的强烈情绪。??
Q: Are there any issues from your personal life that might potentially have an impact on your professional career?
A: I’m always careful to separate my personal life from my professional life. I believe its important to remain objective when treating patient s. A therapist should always be able to take an emotional step back in order to make an unbiased assessment of a patient. It only hurts the patient when you try to project your own issues and feelings onto that patient. ??
52问:什么时候你的交往能力受到了考验??
答:一次一个顾客要求退还那件她明显已穿过的晚装的钱。她抱怨说衣服干洗后变了另一种颜色,而洗衣服的人告诉她是布料不好。虽然我认为她是不诚实的,但我马上就退还她的钱。我认为不让别的顾客听到她的话而怀疑我们的高质量产品更为重要。叙述你客观地解决和顾客或伙伴的一个矛盾的实例。你是怎样表现你的同情心及如何建立和谐气氛的?
Q: When have your skills in diplomacy been put to the test?
A: A customer came in once and demanded money back for an evening dress that had apparently been worn. She claimed it was a different color after dry cleaning and that the cleaner said the fabric was faulty. I quickly told her we?d happily return her money, even though I didn’t think she was being honest. I decided it was more important to keep other customers from hearing her and maybe doubting our high quality merchandise. ?
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